Insights Specialist Danielle Thompson Starts at the Patient Experience Project

The Patient Experience Project (PEP) has announced the addition of Danielle Thompson.

Thompson joins the agency as an insights specialist responsible for gathering insights from patients, caregivers, and healthcare providers about living with certain diseases and conditions. These insights are used to inform the development of various educational and support programs and resources. Thompson supports the strategy team at PEP as well as the staff at PEPpartners, the agency’s patient relationship management offering.

Before joining PEP, Thompson worked as an associate at the THREE Group, a market research firm in Saratoga Springs. Previously, she was a group marketing representative at Brown & Brown of New York, Inc (formerly Rowlands & Barranca Agency, Inc), an employee benefits management company in Albany, New York.

“Danielle is instrumental in uncovering key customer insights that enable PEP to help our clients solve various marketing challenges,” explained Kristin Phillips, managing director of strategy and PEPpartners. “Her analytic skillset and effectiveness as a communicator make her a perfect fit for this position.”

Thompson earned her bachelor’s degree in management, with honors, from Siena College in Loudonville, New York.

About the Patient Experience Project
PEP is a full-service, patient-centric communications firm serving the healthcare, pharmaceutical, and biotechnology industries. PEP’s nationally recognized approach centers around the collaboration with the foremost disease experts—patients themselves—to co-create authentic programs and content for patients, caregivers, and healthcare professionals. Learn more about career opportunities. <>