Patient Experience Project Hires Erin Guynup as Patient Experience Coordinator

SARATOGA SPRINGS, NY—The Patient Experience Project (PEP), an EVERSANA™ agency, has announced the addition of Erin Guynup as a patient experience coordinator. In her new role, Guynup will manage communications and relationships with patients and caregivers on assigned client brands, along with coordinating events and programs that include patients and caregivers. Her focus will primarily be on clinical trial recruitment projects with PEPtrials and PEP’s sister company, Seeker Health. 

Guynup comes to PEP after more than 10 years at State Farm Insurance, where she assisted customers with medical claims. She also has experience with event planning.

“Erin excels at customer service,” said Kristin Phillips, managing director of strategy and PEPpartners. “Her natural empathy goes to the heart of what makes her so personable and effective in building and maintaining positive relationships with patients and caregivers.”

Guynup is a graduate of Utica College, where she earned a bachelor’s degree in English. She is also an active community volunteer who has supported the Nipper Knolls Equine Center in Gansevoort and ALS Raising Hope in Plattsburgh, among other organizations.


About the Patient Experience Project

PEP, an EVERSANA agency, is a full-service, patient-centric communications firm serving the healthcare, pharmaceutical, and biotechnology industries. PEP has offices in Saratoga Springs, New York, and Chicago, Illinois. PEP’s nationally recognized approach centers around collaboration with the foremost disease experts—patients themselves—to co-create authentic programs and content for patients, caregivers, and healthcare professionals. Learn more about career opportunities at


EVERSANA is the leading independent provider of global services to the life science industry. The company’s integrated solutions are rooted in the patient experience and span all stages of the product lifecycle to deliver long-term, sustainable value for patients, prescribers, channel partners, and payers. The company serves more than 500 organizations, including innovative start-ups and established pharmaceutical companies, to advance life science services for a healthier world. To learn more about EVERSANA, visit or connect through LinkedIn and Twitter.