In recognition of its tremendous growth in 2017, the Patient Experience Project (PEP) has been named a Top 100 Agency in North America by MM&M (previously Medical Marketing & Media), the media brand of record for pharmaceutical marketing and communications. PEP, a full-service, patient-centric marketing and communications agency based in Saratoga Springs, New York, with offices in Chicago, Illinois, came in at number 71 on the annual ranking of top pharma, healthcare, and wellness agencies, ranked in order of total revenue earned in 2017.
During 2017, PEP more than doubled its revenue to $16.9 million from $7.4 million in 2016 and increased its staff count from 34 to 50 full-time employees. Currently, the agency has 60 employees and anticipates more growth in the weeks and months ahead.
The success was measured prior to PEP’s integration into the global life sciences platform of Water Street Healthcare Partners, a strategic investor focused exclusively on the healthcare industry, and JLL Partners, a leading middle-market private equity firm. PEP President and Founder Dan Bobear anticipates continued significant growth as it now partners with its sister companies, Alliance Life Sciences, Health Strategies Group, Dohmen Life Science Services, Triplefin, and The Access Group.
“PEP has an authentic approach to communications, through which we co-create with patients, physicians, and caregivers in developing rare and complex disease strategies. This approach ensures a degree of relevancy that you can’t otherwise achieve,” Bobear said.
PEP’s unique approach was met with enthusiasm by clients in 2017, with new business representing 84 percent of the firm’s growth.
“I couldn’t be more proud of our team or more grateful to have had the opportunity to work closely with so many great clients, patients, and families. I know we’ll be able to do so much more in affiliation with our new parent and sister companies, and I’m looking forward to what the next several months will bring,” he added.
About the Patient Experience Project
PEP is a full-service, patient-centric communications firm serving the healthcare, pharmaceutical, and biotechnology industries. PEP has offices in Saratoga Springs, New York, and Chicago, Illinois. PEP’s nationally recognized approach centers around collaboration with the foremost disease experts—patients themselves—to co-create authentic programs and content for patients, caregivers, and healthcare professionals. Learn more about career opportunities at PEP.