SARATOGA SPRINGS, NY – April 8, 2019 – The Patient Experience Project (PEP), an EVERSANA agency, has announced the addition of Donna DeLuke as office manager. In this role, she will have accountability over all office systems, procedures, supplies, equipment orders, maintenance and repairs, and services relationships. She will also be responsible for onboarding schedules for new hires and meeting logistics.

DeLuke has more than 30 years of experience in office management across a variety of industries, including healthcare advertising, events and entertainment, and commercial development. In this roles, she has worked on wellness committees, provided executive assistant and human resources support, hired and managed staff, managed budgets and company compliance, oversaw employee onboarding, and assisted with corporate fundraising. DeLuke has managed and maintained multiple locations across the United States, working with landlords, tenants, janitorial staff, vendors, and contractors to renovate and furnish spaces.

“Donna clearly has a level of office management expertise that is second to none,” said Seth Gordon, managing director of The Patient Experience Project, an EVERSANA agency. “She also demonstrates the ability to build strong relationships and long-term partnerships with colleagues, clients, vendors, and service providers that will immediately positively impact our cultural beliefs.”

For more information on PEP, visit


About the Patient Experience Project
PEP, an EVERSANA agency, is a full-service, patient-centric marketing and communications firm serving the healthcare, pharmaceutical, and biotechnology industries. PEP has offices in Saratoga Springs, New York, and Chicago, Illinois. PEP’s nationally recognized approach centers around collaboration with the foremost disease experts—patients themselves—to co-create authentic programs and content for patients, caregivers, and healthcare professionals. Learn more about career opportunities at

EVERSANA is the leading independent provider of global services to the life science industry. The company’s integrated solutions are rooted in the patient experience and span all stages of the product lifecycle to deliver long-term, sustainable value for patients, prescribers, channel partners, and payers. The company serves more than 500 organizations, including innovative start-ups and established pharmaceutical companies, to advance life science services for a healthier world. To learn more about EVERSANA, visit or connect through LinkedIn and Twitter.