PEP Welcomes Jeffrey Vickers as Account Manager

The Patient Experience Project (PEP), an EVERSANA™ agency, has announced the addition of Jeffrey Vickers as an account manager. In this role, Vickers works closely with multiple teams and clients, providing brand strategy and client relationship management support to ensure client partners’ needs and goals are appropriately represented and the best quality of work is produced.

Vickers is an experienced healthcare and biotechnology professional with solid strategic and resource planning experience that includes cross-functional team management and financial and clinical data analysis. Prior to joining PEP, Vickers was an integration project management contractor at Shire Plc. In this position, he collaborated with project leads in identifying effective resolutions to support ongoing integration activities. As a project manager in strategic planning at the Dana-Farber Cancer Institute, Vickers conducted market research on industry trends and best-in-class solutions in support of research project planning. He has participated in research and independent studies at The Colleges of Nanoscale Science and Engineering, and Albany Medical Center.

“Jeff’s interest in advancing treatments and patient advocacy is foundational to all of his work,” said Jenn Reilly, group account director at PEP, an EVERSANA agency. “He brings deep client services expertise to PEP, along with demonstrated abilities to work across teams to drive solutions that improve process and operations benefitting client work.”

Vickers graduated from the University at Albany with a master of business administration, and has a bachelor of science degree in biochemistry from Skidmore College. He holds a professional certificate in medical device manufacturing and regulary affairs from Tufts School of Medicine.

For more information on PEP, visit

About the Patient Experience Project
PEP, an EVERSANA agency, is a full-service, patient-centric marketing and communications firm serving the healthcare, pharmaceutical, and biotechnology industries. PEP has offices in Saratoga Springs, New York, and Chicago, Illinois. PEP’s nationally recognized approach centers around collaboration with the foremost disease experts—patients themselves—to co-create authentic programs and content for patients, caregivers, and healthcare professionals. Learn more about career opportunities at

EVERSANA is the leading independent provider of global services to the life science industry. The company’s integrated solutions are rooted in the patient experience and span all stages of the product lifecycle to deliver long-term, sustainable value for patients, prescribers, channel partners, and payers. The company serves more than 500 organizations, including innovative start-ups and established pharmaceutical companies, to advance life science services for a healthier world. To learn more about EVERSANA, visit or connect through LinkedIn and Twitter.