PEP Welcomes Kalley Matthews as Account Coordinator

SARATOGA SPRINGS, NY – The Patient Experience Project (PEP), an EVERSANA™ agency, has announced the addition of Kalley Matthews as an account coordinator. In her new role, Matthews will be responsible for managing day-to-day responsibilities to support individual brands and the extended client services team.

Before joining PEP, Matthews worked as an investor relations coordinator at the Audax Group in Boston, Massachusetts, where she focused on communications and customer relationship management programs. Previously, she worked as an associate underwriter for Harvard Pilgrim Health Care in Wellesley, Massachusetts.

“Kalley’s experience in the healthcare industry and her customer relationship management skills will be of great value to PEP and our clients,” said D’Arcy Ryan, group account director at PEP. “Additionally, she is used to working in a high-demand, highly regulated environment, which will also serve her well in her new role.”

Matthews earned a bachelor’s degree in environmental studies and minored in economics at Hobart and William Smith Colleges in Geneva, New York.  She completed a semester of her undergraduate studies at the National University of Ireland in Galway.

About the Patient Experience Project

PEP, an EVERSANA agency, is a full-service, patient-centric communications firm serving the healthcare, pharmaceutical, and biotechnology industries. PEP has offices in Saratoga Springs, New York, and Chicago, Illinois. PEP’s nationally recognized approach centers around collaboration with the foremost disease experts—patients themselves—to co-create authentic programs and content for patients, caregivers, and healthcare professionals. Learn more about career opportunities at


EVERSANA is the leading independent provider of global services to the life science industry. The company’s integrated solutions are rooted in the patient experience and span all stages of the product lifecycle to deliver long-term, sustainable value for patients, prescribers, channel partners, and payers. The company serves more than 500 organizations, including innovative start-ups and established pharmaceutical companies, to advance life science services for a healthier world. To learn more about EVERSANA, visit or connect through LinkedIn and Twitter.